— If the app cannot be paired with your phone, do the following:
a. Check to make sure there is power and look for the indicator light to flash green (ready to pair). Make sure Wifi is on the 2.4 GHz signal;
b. After pairing, it should be indicated by a solid green light;
c. Install the application.
If you can’t connect to WIFI with the methods above, please check:
(1)Please don’t connect the feeder to 5.0G WIFI(or WPA/WPA1);
(2)Please check if the router is at AP mode, switch it to normal mode, and authorize the connection;
(3)Please reset the password, set it with simple alphabet and numbers, and restart the router;
(4)When connect the feeder, please operate it close the router;
(5)Please put batteries into the feeder to avoid electricity off or shorted, the batteries will work as a back-up power, but they are insufficient to keep the WIFI connection, so the app will be unavailable temporarily ;
(6)You could log in with the same acount in up to 8 mobile phones to control the feeder;
— When an automatic feeder is required:
1. (1) Business travel or trip (short term);
(2) obesity-prone cats/dogs;
(3) Need to feed pets in the middle of the night or early morning;
(4) If the owner has a lot of overtime pay;
2. Why is the recording sound low during playback?
Pets can hear lower voices than we do, so the sound is very low during playback, which won’t bother you or your family.
Note: (1) Please use a clean wet towel and dry it with a dry towel, do not use water;
(2) Please keep the main board dry and prevent the pet from chewing the power cord, as it may cause the machine to randomly drop a lot of food during the non-feeding time;
(3) Please be careful not to put too much in the machine to avoid getting stuck or not.
(4)We recommend that you put the battery in feeder when you are out: to avoid accidental failure.
Customize Feeding Time and Portion Control: This cat feeder provide flexible feeding schedule and portion size for each automatic feeding, allowing you to establish regular eating routines throughout the day without any stress;
WIFI APP Control: Free download Smart Feeder software compatible with Androids and IOS,you can control your pet’s daily feeding times anytime, anywhere,and you can help your pet built a healthy diet habits to make them more healthy;Please Note:This model feeder without camera and can’t scan the QR cord;And Connection Method is Hotspot (NO SCANNING THE QR CORD);
Voice Record and 8 Meal Feeding: You can set the exact amount of grams to be fed on the app 8 times daily,and you can add a recorded personalized voice 10s message to play when it dispenses their meals. Recording 3 times in a row while dispensing the food, making sure they don’t miss a meal;
Two Ways for Power Supply: This dog feeder can be powered by batteries or cord,you can plug it directly and add D cell battery(Not Included) on the feeder to supply power,in case any of power cut off letting your cats or dogs hungry;
Promptly Customer Service:If you have any quality problems within one year,please email us,our customer service will solve it within 24h.